Thanks to Seeking Alpha for their transcript of the 4th Quarter earnings call for Discover Financial Services.
During the call, Roy Guthrie, Discover's CFO indicated the following:
Continue reading "Discover Notes Growth of Student Loans in Earnings Release" »
In light of the bleak economic environment and outlook, Ohio State University announced a comprehensive plan today to assist their students.
Continue reading "Ohio State Announces Plan to Assist Students" »
In an 8-K filing on Friday, December 19, 2008, My Rich Uncle indicated that the delinquency rates on their prime and pre-prime private student loan portfolios had exceeded their covenants in their loan agreements.
Continue reading "MRU's Delinquency Rates Violate Loan Covenants; General Counsel Resigns" »
The U.S. Bank Gap Education Loan is no longer appearing on their web page as one of their supplemental loan options. This product was a unique one given that its index was the 91-day Treasury Bill, which is yielding 0.01% today (yes, you are reading that correctly, 1/100th of 1%). Most other loans are priced using a Prime Rate or LIBOR index.
Continue reading "U.S. Bank Discontinuing One of Their Private Loan Products, The Gap Education Private Loan Program" »
With schools contemplating whether or not to develop alternative lender lists for their students, here is one good reason why: they can save your students money.
Continue reading "How an Alternative Loan List Can Save Your Students $" »
While it seems that more companies get it when it comes to responding personally to customer inquiries, others simply do not. I remember I sent an email earlier this year to the United Airlines CEO (glenn.tilton@united.com) to let him know about the dilapidated condition of the United Terminal area in Orlando (wires coming off the exposed ceilings, dust being blown throughout the terminal, etc.). Ten hours later, I had a personalized response from an Executive Customer service person:
Continue reading "The Importance of Reading Customer Mail" »